Engineering · 2024
Clinic booking & follow-up system
A web system for scheduling and light records with automated reminders that reduce no-shows.
Representative engagement types. Figures describe the shape of the outcome; named client stories are published with approval.
- Client
- Clinic group
- Category
- Engineering
- Year
- 2024
Challenge
Phone-only booking and inconsistent reminders created empty slots.
Solution
We launched online booking with WhatsApp confirmation/reminders and an internal schedule board.
Results
- 40% fewer no-shows
- Clearer doctor schedules
- Easier patient booking